Privacy policy.

Lickety Split Express is a freight carrier operating a dedicated lane between Twin Falls, Idaho and Salt Lake City, Utah. This policy covers licketysplit-express.com and the customer account portal on it.

• Contact details — your name, company, email address, and phone numbers, plus the name and phone number of the pickup and delivery contacts you give us.
• Shipment details — pickup and delivery addresses, piece count, weight, dimensions, cargo description, service level, and any notes you add.
• Mobile number and text preference — only if you choose to give one and check the consent box. We store the date, time, and exact wording you agreed to.
• Payment information — card payments are processed by Stripe. We receive a confirmation and a payment reference. We never see or store your full card number.
• Delivery records — proof of delivery, which may include a signature, a photograph of the delivered freight, the recipient’s name, and the coordinates where the delivery was recorded.
• Account details — if you hold an account, your sign-in email and an encrypted password credential.

• To price, schedule, route, and complete your shipment.
• To keep you informed — by email, phone, and, if you opted in, text message.
• To bill you and keep the records a carrier is required to keep.
• To answer your questions and resolve claims.
• To meet legal, tax, and safety obligations.

We do not sell your personal information, and we do not use it to build advertising profiles.

If you opt in by checking the consent box on our booking form, we may send you text messages about your shipment — pickup, transit, and delivery updates. We do not send marketing texts. Consent is not a condition of service. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help.

We will not sell, rent, or share your mobile phone number or your SMS opt-in information with any third parties or affiliates for marketing or promotional purposes. Full details are in our Text Message Terms.

We share information only with the service providers that make the business run, and only so far as they need it to do their job for us. They are contractually barred from using it for their own purposes:

• Payment processing (Stripe).
• Application hosting and our operational database.
• Address lookup and mapping, to place pickups and deliveries.
• Email delivery, for confirmations and receipts.
• Text-message delivery, if you opted in.

The people at each end of a shipment necessarily see what they need to hand freight over — a delivery contact will see the shipper’s details on the label, for example. We may also disclose information if the law requires it, or to establish or defend a legal claim.

Shipment and billing records are retained for as long as we need them for business, tax, and legal purposes. Location coordinates we derive from address lookups are purged on a rolling 30-day schedule once a shipment is closed out.

Traffic to this site is encrypted in transit. Account data sits behind row-level access rules so that a signed-in customer can reach their own shipments and no one else’s. No system is perfect, but we take this seriously and fix what we find.

• Stop texts at any time by replying STOP, or by calling (208) 751-8456.
• Ask us what we hold about you, ask us to correct it, or ask us to delete what we’re not required to keep.
• Decline to give a mobile number entirely — the booking form works without one.

This is a freight service for businesses and adults. It is not directed to children, and we do not knowingly collect information from anyone under 13.

If we change this policy we’ll update the date at the top of this page. Material changes to how we handle text messages will also be reflected in our Text Message Terms.

Call (208) 751-8456 or email us. We’re reachable Mon–Sat · 6am–8pm MT.